General inquiries

For questions about accounts, billing, product details, or general information, please email [email protected]. Our team monitors this inbox during standard business hours and responds promptly.

You may also use the form below to submit your message. We acknowledge receipt and route your inquiry to the appropriate specialist.

Developer submissions

Enoju welcomes proposals, SDK contributions, and app integrations from developers. To streamline evaluation, please provide a concise yet thorough briefing that demonstrates alignment with Enoju’s platform and security standards.

• Overview: purpose, use case, and value proposition for Enoju users.
• Technical specifics: supported environments, authentication method, data access scope, and expected API calls.
• Security and compliance: data handling, privacy controls, and regulatory considerations.
• Impact and metrics: anticipated user impact and success criteria.

Send your developer submission to [email protected] with the subject line “Developer Submission — [Your Organization]”. If possible, include a link to a sandbox, Git repository, or live demo.

Note: If you already hold an active developer account on Enoju, identify the account name and any associated app identifiers to expedite review. Our partnerships team may request additional information as part of the evaluation.

Response times

We commit to transparent, predictable timelines for every inquiry. The targets below reflect our standard operating cadence.

• Acknowledgement: within 1 business hour for emails directed to [email protected] during business hours; within 24 hours outside those hours.
• General inquiries: initial substantive reply within 1–2 business days after receipt.
• Developer submissions: acknowledgement within 1 business day; technical review typically completed within 5–10 business days, depending on complexity and volume.

For urgent matters, please indicate “URGENT” in the subject line to prioritize triage and expedite response where feasible.